|
How do you
know when your advertising dollars are being well spent?
Effective Advertising How do you know when your advertising dollars are
being well spent? First, let’s expose two of the most common fallacies
about advertising. Number one is that good advertising magically
generates so many leads you have trouble keeping up with them. Number
two is that advertising is some big executive’s hyped idea that never
worked in the first place. The truth, I propose, lies somewhere in the
middle.
If no one knows about your
company and it’s product(s) and service(s), then you can bet you won’t
be in business a long time. Advertising is just one method of getting
your prospect’s attention, and because we live in a society where we
have to fight for any even small piece of “mind share,” advertising has
become even more of an art form.
When you learn a fine art such
as painting, you discover how to put on the exact colors, utilize the
right amount of raw material, as well as apply the proper strokes to
shape your visual communication. So too in advertising. There are rules
that take into consideration the psychological aspects of motivating
your potential customer to intuitively respond to your message.
The first key in any
marketing/sales process is building rapport – making a connection – and
advertising can help create a “warm” environment where people become
interested in listening to you. If you pique their interest with a good
ad, as well as reach them at an emotional point where they need, or
even better want, your product and services, you have a much better
chance of getting the job or closing the sale. Advertising gives your
company an edge by helping you to get your share of whatever business
is around and by surpassing your competition.
What then comprises effective
advertising? What are these aforementioned rules (not tricks) of the
trade? Marketing experts have discovered three important elements in
direct response advertising including direct mail and email campaigns
that are “must knows.” These elements are: the Target List, the Copy,
and the Graphics.
The Target List The key to
knowing what mail or email list to buy lies within your company’s
strategic positioning and differentiation. Ask yourself, what type of
companies would benefit from my products(s) and service(s), what
interests them, and why would they want to buy from our company versus
anyone else? Keep your focus narrow, and don’t make the mistake of
trying to provide everything to everyone.
Identify those firms within your
geographical area (provided you have one) that you are willing to
service. If the populous is large enough, you may want to buy from a
reputable list broker. If you can create the list yourself from
regional resources, make sure to put the information into an open
database and obtain accurate information. Most important, be sure you
have the correct contact name and phone number of the person who would
make the buying decision.
The Copy Find your killer
headline – that hook that makes them say “yes” so they continue to read
your promotion and immediately recognize you in the future. Tell them
why you are unique and the best choice to fulfill their construction
needs. This, of course, requires you to know all of their needs – the
more, the better.
Now state your benefits and then
your features. Your benefits are what you provide that interests the
prospect. Your features are what they expect to get. Good ad copy
appeals to the buyer’s emotions first; then tells them what bang they
are going to get for their buck. Then it asks for the order, or in the
case of a longer sales cycle, requests action from the potential buyer;
for example, to call you or visit your website for more information.
The Graphics Graphics create
associations that enhance your image regarding credibility and whether
or not you are successful and to be trusted. Visuals need to be
interesting and eye-catching so your ad stands out and helps facilitate
an emotional response of well-being.
In the case of construction
companies, ads can also point out your most high profile projects and
the excellence of your work. If your company does not have established
branding guidelines, then you might want to consult a professional to
create the right message and deliver it in a consistent manner that
significantly increases your chances for success.
For small business owners, the
task of learning marketing can be overwhelming and the cost of hiring
professionals prohibitive. It does take time to master these skills,
but with a little attention on a consistent basis, one can learn enough
to market their firm successfully. To be really effective, any
information you receive from people who make a living at marketing or
public relations should come from those who have years of experience in
your industry.
Carefully plan your campaigns
for maximum effectivity, and don’t forget to employ the tried and true
tactics of testing and tracking. On an enterprise level, business
software for tracking advertising includes MarketingPilot and Aprimo.
Among numerous packages for smaller companies are ProAnalyzer,
Clearmetric and AdRevolver.
Numbers don’t lie, and the
smartest business decision is to reinvest additional advertising
dollars into the areas that are actually showing results for your
company.
About the Author
Cathy Taylor is a marketing
consultant with over 20 years experience. She specializes in strategy
and plan development, as well as management of communications and
public relations programs in both the high-tech and small business
sectors.
|